1. Agreement to Terms

By accessing or using the Panda Moves website (pandamoves.co.uk) or booking our removal services, you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you should not use our website or services.

2. Services Offered

Panda Moves provides domestic and commercial relocation services, including House Removals, Office Relocations, Man & Van Services, Packing Services, Furniture Assembly, and Furniture Collection & Drops across West London and nationwide.

3. Quotes, Bookings & Payments

• Quotes: All quotes provided via our website or telephone are based on the information supplied by the customer regarding property size, volume, access, and distance.

• Booking Confirmation: A booking is officially confirmed once deposit/booking details are finalized with our support team.

• Payment Terms: Payments must be cleared according to the payment schedule specified in your booking agreement prior to or upon completion of the move.

4. Customer Responsibilities

To ensure a smooth moving process, the customer agrees to:

• Provide accurate information regarding inventory, addresses, parking access, and specific items requiring extra care.

• Obtain necessary parking permits or authorization required at both collection and delivery locations.

• Ensure all items (unless packing service is explicitly booked) are safely packed in suitable boxes prior to our team’s arrival.

5. Cancellation & Rescheduling

• Cancellations or rescheduling requests must be communicated to Panda Moves as early as possible.

• Cancellations made within short notice periods (e.g., less than 48 hours before the scheduled move time) may be subject to a cancellation fee to cover operational preparation costs.

6. Insurance & Liability

• Panda Moves maintains comprehensive Goods-in-Transit and Public Liability Insurance for all our moves.

• While our team takes extreme care in handling your belongings, Panda Moves is not liable for damage resulting from pre-existing fragility, improperly self-packed boxes, or inaccurate customer instructions.

• Any claims regarding damaged items must be reported in writing within 7 days of service completion.

7. Intellectual Property

All content, branding, logos, graphics, and layout designs on pandamoves.co.uk are the property of Panda Moves and protected by applicable copyright and trademark laws. Unauthorized reproduction or distribution is strictly prohibited.

8. Changes to Legal Terms

Panda Moves reserves the right to amend or update these Privacy Policy and Terms & Conditions at any time. Any changes will be published directly on this page.

9. Contact Us

If you have any questions or concerns regarding our Privacy Policy or Terms & Conditions, please contact us:

• Business Name: Panda Moves

• Location: West London, UK

• Website: https://pandamoves.co.uk

• Email: [info@pandamoves.co.uk] (or client’s official email)